SMTP error -1

Daro1337

Hello folks. I have problem with osTicket after update to 1.9.8. I do not found this error on web and also i check my mail logs and i didnt find any errors. Interesting thing is, sometimes people recives emails and sometimes not. i tried to find how to enable debug mode in osTicket but without success. Any suggestion? osTicket 1.9.8 @ FreeBSD 10.1, Apache24, postfixMailer ErrorUnable to email via SMTP.provider.com Failed to set sender: helpdesk@mydomain.com [SMTP: Invalid response code received from server (code: -1, response:

ntozier

Try Admin panel -> Settings -> change Default Log Level:Once the problem occurs again.Then go look at the logs at: Admin panel -> Dashboard -> System Logs.Although I would think that you would want to actually go look at your mail server logs to see why it couldn't send.

Daro1337

Admin can assign topic as a resolved.Thats how i resolved problem:http://forum.osticket.com/d/discussion//failed-to-configure-email-smtp-settingson FreeBSD line 600 in include/pear/Net/SMTP.php as user shaddana replaied.I found in line 600 as follows : if ($tls && version_compare(PHP_VERSION, '5.1.0', '>=') && extension_loaded('openssl') && isset($this->_esmtp) && strncasecmp($this->host, 'ssl://', 6) !== 0)I modify to : if ($tls && version_compare(PHP_VERSION, '6.1.0', '>=') && extension_loaded('openssl') && isset($this->_esmtp) && strncasecmp($this->host, 'ssl://', 6) !== 0)