Customize the list of tickets

franckmatignon

I would like the list of ticket have the name of the organization of the user. it would be perfect to have just "ORGANIZATION / USER" in the "From"I do not wish to add colone but just change the result in this column.I use osTicket 1.9.8.1thanks all

Chefkeks

You would need to alter the source code to achieve this. Therefore take a look at the following discussions:

http://forum.osticket.com/d/discussion//a-better-ticket-list#latest

http://forum.osticket.com/d/discussion//append-a-created-ticket-status-form-field-to-an-already-existing-column-in-the-main-ticket-view#latest