I first installed osTicket a few months ago and then the project of evaluating a new ticket system was placed on hold for a bit. Initially I had a list set up with two list properties in it, each with their own variable. I've since updated to the latest build of 1.9.8.1 and now calling a list item's property variable in a New Ticket Notice template, the outgoing email no longer sends this value. The list I created is named "County List" and each form I use it in the variable is called countryid. The two different list properties have a variable of countrycode & mccvalue.In the previous version of osTicket (1.8.something, let me know if you need the exact version) I would call the following two fields along with a few others: Country: %{ticket.countryid}MCC: %{ticket.countryid.mccvalue}When I do this now, the Country field is filled in, however the MCC field is empty. I double checked the properties and those are filled in, I also added a new list item and property values and confirmed that it is being added to the database in the same way as the old items. The entries for this item in ost_form_field has a 0 for the private column.When I tail the logs while sending a message I'm also not seeing anything throw an error. What else should I be looking for to figure out why these variables aren't being used?Web Server Software Apache/2.2.15 (CentOS)MySQL Version 5.1.73PHP Version 5.3.3
