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Please help me,I want to verify email address existing on system then after allow "open new ticket"check email have been exits
verify email address
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1. Upgrade. 1.8 is old.2. Do you run AD or LDAP? If you do not have a lot of emails then you could create filters for them.Alternatively you could create filters to reject all tickets that are not from a certain domain.Please help us to help you by reading and following the posting
guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.
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Server Information:osTicket Version v1.8.9Server Software Apache/2.2.15 (CentOS)PHP Version 5.3.3MySQL Version 5.1.73I need to upgrade osticke newest? I do not using AD, LDAPMany thanks.
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You should probably upgrade.If you do not have a lot of emails then you could create filters for them.Alternatively you could create filters to reject all tickets that are not from a certain domain.