Customization [Add new column]

xavieritis

I want to add new column in SCP panel, ( Agent Panel > Ticket ). I searched for the forum, and i found a few posts, but are for older version (I've the 1.9.7 versión), i tried it and still not working. any idea? You have plans to make it posible more easy than have it manually?

yisrael

There are methods . There is a mod for adding status that works with v 1.9.7. what is it you want to add?

Chefkeks

It is not possible currently without editing the core files manually.

Take a look at the following discussions:

http://forum.osticket.com/d/discussion//a-better-ticket-list#latest

http://forum.osticket.com/d/discussion//append-a-created-ticket-status-form-field-to-an-already-existing-column-in-the-main-ticket-view#latest