Need to reset osticket password

Piccolo

I had to recovered the password for the user that osticket connects to MySQL DB. Now I am getting an error due to the change of password. Any advice on how to change the password to reconnect to the DB?

Thank you for all your help.

Beardy

You can update the password in ./include/ost-config.php around line 42.

Piccolo

You guys are THE BOMB!!!!

All back to normal operation on osTicket!!!!

Superb!!!

mommatspalding

admin mysql password change worked

You can update the password in ./include/ost-config.php around line 42.

THANK YOU very much. I was sweating bullets that I just messed everything up. I appreciate your detailed answer.