Is it possible to not present the Delete ticket button to staff allowing only Admins to delete tickets?
Change their group settings?
Admin panel -> Staff -> Groups -> -> Can Delete Tickets yes/No
Change their group settings?Admin panel -> Staff -> Groups -> -> Can Delete Tickets yes/No
Doh! Missed that option, thank you.
:)
you're very welcome. I honestly haven't really played with those settings much, but I presume that they work. Good luck!
I have created a high level admin user and placed all others in a group where tickets cannot be deleted.
Again, thank you.
