How to set up Joomla Contact Form?

camino

I am using Joomla 3.4 standard contact form. Emails send through the contact form are directly sent to OSticket installation. I am not using a bridge but run the systems separately from each other. Before I used Joomla 1.5 and recently changed to 3.4. While in 1.5 the sender of the contact form was the address the sender / user of the contact form provided, in J 3.4 it is different: Here the address that is provided in the Joomla configuration. This results in the fact that emails that are send to the support system all have the sender address that I set up in Joomla global configuration and not the email address that the user has / has provided. Thus OSticket can't really be used. Do you have an idea what I could change either in Joomla or in OSticket?

Chefkeks

You could built an contact form in Joomla which uses the osTicket API. See the following article from ntozier at his website:tmib.net/using-osticket-1812-apiIt's maybe a bit dated, but still valid.The other possibility would be to modify the sender information prior you give them to osTicket.