I found out some URL-Parameters for direct ticket-lists. So can I access directly to a list of unassigned tickets:http(s)://myURL/scp/tickets.php?uid=0 or http(s)://myURL/osticket/scp/tickets.php?status=unassignedI found some more arguments:status=a= -> a action needs course a ticket-IDuid=id=But I need a link to all tickets of a department and I did not found anything in the PHP-code. This is possible with the advanced search, but nice will be a direct link. Is there a argument for the tickets.php that I can use.Niels
Not that I know of.There might be though.
Don't know way either, but it will be easily possible once the new search feature is finished and released (no ETA).https://github.com/osTicket/osTicket-1.8/pull/1528
Thanks, but I search a single-klick solution, because some agents see tickets of a few departments and it will be fine to filter very quick like i did it with the unassigned tickets.But not every wish can solved ;-)Niels
