As it is, allowing a user to Assign tickets enables them to choose any user in the system.   I'd like to limit that list to only users within their own department, and to any Groups.Is this available somehow, and if not, how could I modify the code to accomplish that?Thanks in advance

Just take a look at the following option:Admin Panel > Agents > Departments > Department Name > Ticket Assignment > Limit ticket assignment to members of this department

Oh, you mean where it's clearly visible and explained.....lol.......thank you good sir.

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