DdntmediaFeb 11, 2015Post #1 Wednesday, February 11, 2015 2:24 PM EditedSorry, I didn't remember asking this exact same thing 6 months ago... sinking this one.
ntozierFeb 11, 2015Post #2 Wednesday, February 11, 2015 2:40 PM EditedThis is the old thread.http://www.forum.osticket.com/d/discussion//clients-responding-to-closed-tickets