hello i am using ost1.6.0. Anybody can explain a step by step process to enable captcha?
OsTicket 1.6. is really outdated, you should consider an upgrade to the latest version. Beside that I have no idea where to start for captcha integration. That said, in newer versions captcha is already implemented ;)
1.6 had captchas also. IIRC it was in Admin panel -> Settings -> Captcha or Settings -> Tickets Captcha.IT wasn't very good though... I remember shutting it off because it caused problems. And btw, 1.6 is end of life. You should really upgrade.
For the upgrade, i am encouting some errors, i have posted in your forum. But there was no response.
You have 7 discussions here on the forums.EVERY thread that you have ever opened has received at least 1 response.So I have no idea what your talking about.