Issues in V1.7 RC3

atm

Hello,

I have the osTicket V1.7 RC3 running fetching the emails via POP account and i am having the following issue.

When i try to set up the "Fetched Emails Move To": option i get the following error "Invalid or unknown mail folder!" am i doing something wrong here?

is there somewhere other than the email where i should be setting up this folder?

lancev

I too am having the problem. I created a Fetched folder and got the same error when trying to Submit changes. I have also moved the Fetched folder as a sub-directory under the Inbox and get the same error.

peter

The folder must in a valid format used by the mail server . e.g if it's a sub-folder of INBOX it should be INBOX.foldername.