class.dynamic_forms.php: setting default value for the list

lb19

Hello all,I am trying to find a way to set default value for a custom list. I was directed to class.dynamic_forms.php but I still can't figure out where exactly do I have to edit within this class. It will be great if someone can help.Thanks!!

ntozier

I imagine that you would have to edit the database and add a column called isDefault.Then you would need to edit the list creation pages to have a radial that allows you to pick one of the list options as default. This value would have to be saved to the DB of course.Then you would need to alter the dynamic forms to read and respect the new variable, and add custom cost IF and only if it was selected for that list item.

lb19

Thanks a lot for your response.. As I have to set only one list's default value, I believe that it'll be better to directly edit the dynamic forms class to set the default value whenever the field name matches.I am still getting confused as-in where I should make the changes within class.dynamic_forms.php Is it in the class: DynamicFormField?

lb19

**bump**

ntozier

I'm not sure why you are bumping this thread. I already gave you advice on how to achieve your goal.

peter

The field configuration DOES support setting a default value, no file edits or database changes required.

ntozier

@[deleted] okay so then how do you select a default value on a list? :)

peter

It's on the field configuration popup. For example, if you have a list of locations as field on a form you can click on "Config" button and you'll get a popup dialog to configure the field.

lb19

i tried that earlier once and didn't see an option for setting the default value. Below is the attached screenshot from the Config page:

peter

@[deleted] - what version of osTicket are you using?

ntozier

@[deleted] maybe its a problem with lists on my 1.9.5.1 test bed then... because when I click on properties (which is red) I get an empty config pop up. blank

ntozier

Aha!You have to add a property label, etc. then you can click on config and it has the Default option.Of course selecting this didn't actually make the list item the default for me after I tested. blank

Chefkeks

Really interesting this thread

@[deleted]

Peter meant the config button in the custom FORMS, NOT the custom LISTS, at least I read his post that way, quote: "...if you have a list of locations AS FIELD ON A FORM you can click on "Config" button..."

But what you found out is also really, really nice, had not noticed that possibility yet! *Thumbs up*

Dusza

Anyone have some info on editing the code to allow a dropdown field to be populated from a database of my choosing? I found this old thread which doesn't seem to line up w/code in newer version of OsTicket.

ntozier

That article (thread) is for 1.7 (aka its ancient), and has nothing to do with this thread.

Dusza

@[deleted] I just realized that was your original thread about the tutorial I saw, correct? Did you plan on updating the tutorial? :)

ntozier

I have no plans to update it, as the functionality to add lists was added to osTicket.

Dusza

@[deleted] what I'm looking for is more involved than just the default list functionality within OsTicket. I have another DB that has information I'd like pulled into OsTicket when creating a ticket via dropdown menu. Via mysql I inserted a new list that holds close to 5K entries however that list is being maintained in another system and the reason I was searching for an update to your code. Thanks for your time though.

ntozier

I would think that your best bet would be to migrate the data nightly (or hourly if it changes). I shouldnt be too hard to push the changes into the db.

lb19

@[deleted]: the screenshot was from an older version, as the latest version was kind of buggy due to my code changes.@[deleted], @[deleted]: thanks a lot guys for your replies..! i was finally able to set defaults.@[deleted]: bumping the thread wasn't a bad idea after all ;)