Hi!I am currently setting up OSTicket on our server and despite the fact that the ticket system is running fine, I am receiving three new tickets every 10 minutes with the following content:Unable to connect to the database — Access denied for user 'osticket_5'@'localhost' (using password: YES)The sender of the ticket is 'OSTicket Alerts', so the message seems to origin from somewhere within the OSTicket-system.That's actually weird because:a) The database is running fine, otherwise I certainly wouldn't be able to access OSTicket and set everything up etc.b) The username is no the one in use,the db username I've set-up is osticket_0 and not osticket_5c) I also checked the ost-config.php - it correctly shows os_ticket0 as the db user, not osticket_5So I have no idea where OSTicket takes the user name from and why it claims that it has a database error despite the ticket system running fine. Ignoring it is not really an option though as three new tickets appear every 10 minutes with the exact same error message. I also tried adding osticket_5 as a db user to my mysql db using the same pw as osticket_0 but that doesn't resolve the error message, still coming up every 10 minutes. Also strange - there is no error log in the admin area, just the three tickets appearing every 10 minutes.Any idea where I can stark looking for the mysterious osticket_5?ThanksAlex
