Show the client only one ticket

vigneshrulz

Need help for this.

what im trying is to display only one ticket when the client clicks on check status.

i.e if user enters email id and ticket id(eg 123456) and clicks on check status ,i want the system to show only that ticket which is 123456.

vigneshrulz

anybody???

neuropharm

I hear ya!!

index.php submits to login.php.

Open login.php to make the changes

On about line 65 the magic takes place to show tickets.php, but we want view.php?id=$ticketID

Comment out this line:

@header("Location: tickets.php");

Add this:

@header("Location: view.php?id=$ticketID");

aolivar

Thanks it worked.

Synt4xError

The below looks great and I would like to test this. I am currently using osticket with joomla, so my line looks like this.

@[deleted]("Location: index.php?option=com_osticket&".ITEM_ID."pgn=tickets");

Can you help me figure out how to change it so only one ticket shows, the one they currently have opened?

index.php submits to login.php.
Open login.php to make the changes
On about line 65 the magic takes place to show tickets.php, but we want view.php?id=$ticketID
Comment out this line:
@header("Location: tickets.php");
Add this:
@header("Location: view.php?id=$ticketID");