Active directory plugin

marcelpinheiro

HiMy AD plugin works fine, but i have one question: i have to sign up one by one user of my Active Directory on osTicket ? I saw that the plugin brings me the user information, but i have more than 100 users in my AD. i will have to sign up everybody?Thanks!

ntozier

Everyone that is going to be an agent... yes.As far as users go there is an import feature that you could use.

Chefkeks

When you like to make it more comfortable for your users, you may want to consider SSO (single sign on) via the HTTP Passthrough plugin ;)

Just have a look here:

http://forum.osticket.com/d/discussion//http-passthru#latest

mnahmias

For me, I didn't need the HTTP Passthrough plugin or any extra settings for this to work. Users were able to log in with their AD credentials and if it was their first time, a user account in osTicket was created automatically for them.

marcelpinheiro

Today i tried again and now works! And When the AD user don't have email, the Create account screen appears with the information of user, asking to add the email. My osticket version is 1.9.4Thanks!

marcelpinheiro

I find the problem. In the Access Control Settings, the Registration method option must be set as public.Thanks to all!