Is there a way that the collaborators checkbox, and ability to add collaborators, that exists on the Post Reply tab could be added to the Internal Notes tab? This would allow agents to bring in other agents 'behind the scenes' without this being part of the user view.Thanks,Che

There is no way to do that currently.  The devs have also said that the Collaborator is for adding users/clients not for adding staff.  There will be a separate subscribe feature for staff/agents.

ok. Thank you for the quick response.

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