Send Tickets to Respective Agents

BharathReddy

Hello Alli have created three agents under same group and gave some permissions to that group.Now please help me I dont want to show all tickets to Agent,i want to show only assigned tickets to himcan someone help me is thier any option to do so.please do needfull.thanks:bharath

BharathReddy

Sorry guys i got itwhile creating agents thier is a option called "Limited Access"just enable it.thanks

ntozier

I'm glad that you figured this out. I've closed this thread so please start a new one if you have another question, comment, etc.