Ok, I am not able to search from the main screen with using a full email address such as user@domain.com. If I search for user%domain.com it works just fine. When I am looking at a ticket and click on the RELATED TICKETS link, it tries to go to:
http://mywebsite.tv/itsupport/scp/tickets.php?a=search&query=user(http://mywebsite.tv/itsupport/scp/tickets.php?a=search&query=user)%40domain.com - which is what the .urlencode comand is converting it to since it can search for http://mywebsite.tv/itsupport/scp/tickets.php?a=search&query=user(http://mywebsite.tv/itsupport/scp/tickets.php?a=search&query=user)@domain.com - and I get an Internal Server Error 500 page.
I can change that to http://mywebsite.tv/itsupport/scp/tickets.php?a=search&query=user(http://mywebsite.tv/itsupport/scp/tickets.php?a=search&query=user)%25domain.com manually or manually to http://mywebsite.tv/itsupport/scp/tickets.php?a=search&query=user(http://mywebsite.tv/itsupport/scp/tickets.php?a=search&query=user)%domain.com - and I can search just fine.
ALSO, when I am trying to put user@domain.com in the search box and I don't hit SEARCH right away, I do get an AJAX ERROR 500 box that pops up.
Is there a way to change the urlencode to convert the '@' to '%' or to '%25' ?? or is this a problem with my php installation on my server??
