Error when adding new ticket

brunoscunha

For testing purposes I'm using xampp. When adding a new ticket with an image attached I get following error.

I'm using the latest RC

Fatal error: Call to a member function getSLAId() on a non-object in C:\xampp\htdocs\xampp\upload\include\class.ticket.php on line 711

function selectSLAId($trump=null) {

global $cfg;

# XXX Should the SLA be overwritten if it was originally set via an

# email filter? This method doesn't consider such a case

if ($trump !== null) {

$slaId = $trump;

} elseif ($this->getDept()->getSLAId()) {

$slaId = $this->getDept()->getSLAId();

} elseif ($this->getTopicId() && $this->getTopic()) {

$slaId = $this->getTopic()->getSLAId();

} else {

$slaId = $cfg->getDefaultSLAId();

}

return ($slaId && $this->setSLAId($slaId)) ? $slaId : false;

}

Some help please

Thanks

ntozier

Hey brunoscunha,

The devs have asked "To help us streamline and manage bugs responsibly, please remember to utilize github (https://github.com/osTicket/osTicket-1.7/issues(https://github.com/osTicket/osTicket-1.7/issues)) when reporting issues."

brunoscunha

I did not think it was a bug, but ok. I will submit it on github

Thank you