This isn't in production yet as I'm still playing with it and breaking it apparently :)

So, now that I have no admin how do I rectify that? The software is installed on a CentOS box, so is there a way to do it from the command line.

I know how to reset my password via the command line and the database, however I have no idea how to make the user an admin again since that was originally done during the set up.

No need to open several discussions for the same thing. Closing this discussion.

Continued here: http://forum.osticket.com/d/discussion//i-accidentally-changed-the-admin-user-to-a-regular-agent-so-now-i-have-no-admin-user#latest

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