Can I run a query from the file scp/tickets.php?

crimson

osTicket 1.9.4Please it is very important for me!I added a form editing files ... include / staff / ticket-view.inc.php...if($thisstaff->canPostReply()) { ?> <li><a id="myform_tab" href="#myform"><?php echo"myform";?></a></li> <?php } ?>...and <form id="myform" action="tickets.php?id=<?php echo $ticket->getId(); ?>#myform" name="myform" method="post" enctype="multipart/form-data"> <?php csrf_token(); ?> <input type="hidden" name="id" value="<?php echo $ticket->getId(); ?>"> <input type="hidden" name="locktime" value="<?php echo $cfg->getLockTime(); ?>"> <input type="hidden" name="a" value="myform"> <table width="100%" border="0" cellspacing="0" cellpadding="3"> <tr> <td width="120" style="vertical-align"> <label><strong>title:</strong><span class='error'> *</span></label> </td> <td> <textarea name="my_msg" rows="9" cols="80">Write something here</textarea> </td> </tr> <tr><td colspan="2"> </td></tr> </table> <p style="padding-left;"> <input class="btn_sm" type="submit" value="Send"> <input class="btn_sm" type="reset" value="<?php echo __('Reset');?>"> </p> </form> and in ...scp / tickets.phpthis:case 'myform': $vars = $_POST; db_query("UPDATE ost_mytable SET flag='1' WHERE ticket_id='$ticket->getId()'"); break;why query don't run? 1) how do I run the query? 2) how do I add the textarea in ticket thread? (ost_ticket_thread table)Thank you all...

crimson

Thank you all for your help. Enoughdb_query("UPDATE ost_mytable SET flag='1' WHERE ticket_id=".$ticket->getId());and$response=$ticket->postReply($vars, $errors, $_POST);...I'm a member of the ubuntu forum This forum seems a bit different. thanks anyway

JRogers

Let me get this right. You're asking for support for a modification that you are trying to make?Jack