[resolved] Brand New 1.94 install unable to get LDAP Plugin to enable

bbreiten

This is a brand new 1.94 installation. I have a test box that was running 1.93 and was updated to 1.94 just recently and LDAP is working great.On the new 1.94 install i am unable to enable LDAP through the web or get it to connect to my AD. I know i have all the AD stuff setup correctly. I also tried enabling the plugin from the database side and that did show it as enabled but it still was not connecting to our AD.Running osTicket on RHEL 7 on VMWARE.We have windows server 2008 r2 as our active directory domain.Information about osTicket belowServer InformationosTicket Versionv1.9.4 (c18eac4)Web Server SoftwareApache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips mod_fcgid/2.3.9 PHP/5.4.16MySQL Version5.5.37PHP Version5.4.16PHP ExtensionsgdlibUsed for image manipulation and PDF printingimapUsed for email fetchingxmlXML APIxml-domUsed for HTML email processingjsonImproves performance creating and processing JSONmbstringHighly recommended for non western european language contentpharHighly recommended for plugins and language packsPHP Settingscgi.fix_pathinfo"1" is recommended if AJAX is not workingdate.timezoneSetting default timezone is highly recommendedDatabase Information and UsageSchemaosticket (127.0.0.1)Schema Signatureb26f29a6bb5dbb3510b057632182d138Space Used2.12 MiBSpace for Attachments0.01 MiB

bbreiten

Just for anyone else that may have had the same problem i was able to resolve this issue. My problem was i had my apache web server root going directly into the /upload/scp folder. This was causing an issue with the LDAP and many other things that i just recently noticed since it was unable to get to anything in the upload folder because the root was /upload/scp,My bad. Hope this helps someone else.

ntozier

Thanks for posting your solution. Hopefully it will help someone else.I'm going to mark this resolved and close the thread.If you have another question please feel free to start a new thread. :)