How can I change "SERVER_NAME"?

smallfish

Hi All,

I added closed ticket plugin on my Osticket system, class.ticket.php file.

I want to change "SERVER_NAME", but don't know how to change.

Can someone tell me?

THanks!

// add closed ticket notification

$sql= 'UPDATE '.TICKET_TABLE.' SET status='.db_input('closed').',staff_id=0,isoverdue=0,duedate=NULL,updated=NOW(),closed=NOW() '.

' WHERE ticket_id='.db_input($this->getId());

$dept = new Dept($this->getDeptId());

$email = new Email($this->getEmail());

if ($dept->autoRespONNewTicket()){

print "Email Send";

$subj="Support Ticket #" .$this->getExtId(). " has been closed.";

$body="Your ticket #" .$this->getExtId(). " has been closed, You can see request information here:

http://" . $_SERVER . "/view.php?e=" . $this->getEmail() . "&t=" . $this->getExtId() . ".";

$dept->getEmail()->send($this->getEmail(),$subj,$body);

}

return (db_query($sql) && db_affected_rows())?ture;

}

// add closed ticket notification end

ntozier

Moving this post to the Mods section of the forums.

mathman

Hi All,
...
I want to change "SERVER_NAME", but don't know how to change.
...
http://" . $_SERVER . "/view.php?

$_SERVER is a PHP value and should be replaced by the server name on which the PHP is running. If you need to use a server name different than the one running the PHP I think all you'd need to do is replace that with:

$body="Your ticket #" .$this->getExtId(). " has been closed, You can see request information here:

http:real.server.name/view.php?e=" . $this->getEmail() . "&t=" . $this->getExtId() . ".";