I try to download it.pahr and de.phar inside /var/www/htdocs/osticket/include/i18n but no choice appear on "Preferred Language".What's wrong?There's some command to type?Thanks

Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.You haven't specified what version you are running.Did you download them from osticket.com?Have you checked your PHP error log?

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