Debian 6.0
The (probably) relevant packages that are installed
ii php5-imap 5.3.3-7+squeeze14 IMAP module for php5
i php5 5.3.3-7+squeeze13 server-side, HTML-embedded scripting language (metapackage)
ii php5-cli 5.3.3-7+squeeze14 command-line interpreter for the php5 scripting language
I have a gmail account support@mydomain.com
I've put in the username + password. If i create a new ticket with an email and create a new update, i get an email to the account i created the ticket with so smtp seems to work.
I've also verified the port 995 works.
POP details:
server: pop.gmail.com
Port: 995
ssl
I've got a cronjob running
* * * * * osticket /usr/bin/php /var/www/osticket/api/cron.php
I've got it running as osticket as /var/www/osticket runs in php as the user osticket and the dir is 700.
I've tried running this manually a few times as well
Now when i log into gmail as support@mydomain.com, I can see that the recent sessions includes pop from the web server so it looks like it logged in.
POP IS enabled in gmail
1. Status: POP is enabled for all mail that has arrived since 11 pm
So is IMAP
So finally, i send various emails to support@mydomain.com but they don't appear as tickets.
Is there something obvious i'm missing or anywhere I can enable debugging when fetching pop email.
edit: after all that it WAS something obvious, had another look through the settings tab, found there was an option to enable pop email (which seems odd as that option is already there in the email tab).
Anyway tl;dr, delete this post, all is solved