500 - Internal Server Error after password change

graeme2911

I have OS set up on a local server. I must have used my domain admin account when setting it up.When I change the password for this domain admin account, i get the 500 Internal Server Error message when trying to access the helpdesk.The only way (I know) how to resolve is to reset my password through active directory.Is it possible to change the account associated with osticket, so it doesn't depend on mine? I can leave that account with password never to expire, but I want to be able to change mine frequently.

graeme2911

Sorted it - was just me forgetting some simple stuff....FYI in case anyone else has similar.... the website in IIS was using my domain account. Set up dedicated account in AD and used that, making sure it had permission to the physical path of the osticket files.