Hello,
I have a spam problem with my osTicket. We are using email piping to get tickets from email into osTicket. Someone specified our email as a sender email for some sendout and now we are getting a lot of "not delivery" or "spam" notifications back to our support email.
I see possible solution in the following way:
-- osTicket check if I have opened tickets from this email (or ever had answered tickets)
-- if not, osTicket responds to the email and suggest to post request online, where captcha will prevent spam
If anyone have a solution for this? Please, pay attention, it is not web ticket spam, it is spam that we get when we pipe email account.
