Modify Check Ticket Status wording

diongouws

Check Ticket Status

Please provide your email address and a ticket number. An access link will be emailed to you.

Where would I find this wording to modify?

Thank you!

ntozier

That depends on the version of osTicket that you are running.You also haven't told us where you are seeing this text.Please help us to help you by reading and following the posting

guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you. If your running 1.9.4:open include/client/accesslink.inc.phpcirca line: 12 - 14.

diongouws

Found the one in /include/client/accesslink.inc.php but still with the access is the form checking ticket status that appears with tickets.php, there is reference to Ticket #. I am looking for that word Ticket before the #.Ver 1.9.4. Amazing System!

diongouws

I did find it thanks. It is at view.inc.php

ntozier

Great! Should I close this thread then?