Hey Guys,first of all, thank you dcbour for the great work! I really liked the plugin, though missing the ability to merge on tickets from different addresses as will. I understand that changing the filter wouldn't be that easy, as the list might gets to big.I choose a different approch, by adding at text field for the possilbity to merge on any Ticket by simply typing in the number. I also added some error handling, so you can't mess things up by typing in a incorrect number.As your merge function uses the ID not the Ticket Number, I use the Ticket Number to get the ID. So if the Number isn't correct, there won't be an ID and therefore no update.The Ticket will get merged to the last choice, so if you select from the List the input will be cleared and vice versa.Maybe some of you guys like it also that way, feel free to give it a try :).
[merge1_9_6_manual_merge.zip](https://forum.osticket.com/assets/files/migrated/FileUpload/82/0d61c997a9be7ce3fcc5ce4be72871.zip)