Office 365 Account Endless "Loading"

Jcortesweb

I configured my osticket install and went to set up the email using the proper credentials. However when I save it endlessly loops and says "Loading" as shown in the picture. This works perfectly fine in "SupportSystem" but I'd like to run my own install. I am on hostmonster running PHP 5.4. blank

ntozier

Did you log into your office365 account and authorize your webserver to connect?(This has to be done in Exchange, so I presume that you would also have to do so for Office365)

Jcortesweb

I am connecting using IMAP & SMTP. The settings work fine in outlook and using the paid version of osticket.

ntozier

So that doesn't actually answer my question, as neither your computer nor SupportCenter are your personal hosts server.You would want to check your PHP error logs (or turn on error displaying).You would want to consult your webserver error logs (whatever software your running since you didnt tell us).You would want to consult your Exchange server logs to see whats happening.You could also try to ping and telnet to the mail server from the host (if you have CLI access) and see what happens.