XML parsing for incoming emails

crimson

Hifirst of all congratulations for the excellent software platform. I have installed and configured osTicket and it works great. I would like to customize receiving emails in xml format for instance if I receive an email with this formatting

<?xml version="1.0" encoding="UTF-8"?><container> <firstTAG> first value</firstTAG>

<secondTAG>second value</secondTAG> <thirdTAG>third value</thirdTAG></container>I wish that were generated this body ticket firstTAG: first valuesecondTAG: second valuethirdTAG: third valueI think I should modify some function of these following classes:include/class.mailparse.phpinclude/class.ticket.phpinclude/tnef_decoder.phpI would be very grateful if someone could help Thanks and good luck this is my environment (sorry for my bad english:(osTicket

v1.9.4 (c18eac4)

Web Server Software

Apache/2

MySQL

5.1.59

PHP

5.3.28

gdlib

imap

xml

xml-dom

json

mbstring

phar

cgi.fix_pathinfo

"1"

date.timezone

Europe/Paris

crimson

Hello everyone I solved the problem ... it was enough to change the function getBody () in the class include / class.mailfetch.php. I manipulated the variable $ body; so that the <firstTAG> are transformed into what I need. Of course, the string <xml ...> <container> and </ something> will be deleted from the text thanks to all