Hi,
I have installed OS TICKET v 1.6 on my shared hosting package. The installation went fine, configuration was okay too. Untill I tried to configure the email fetching and SMTP email sending.
POP3.
I have configured the POP3 settings as per my host's guidance for accessing email via POP3(so server, ports, username etc). All the settings are working fine from in my outlook.
I have configured CRON to run every minute (working fine).
When I send test email to my configured mailbox, the mail is not being fetched.
When I check the logs - there's new entry every minute(cron works). It says:
PHP must be compiled with IMAP extension enabled for IMAP/POP3 fetch to work
I have checked with my host who confirmedthat IMAP and POP3 extensions are enabled. I have checked this in PHPINFO - I can see Imap and pop3.
I am utterly lost as to what else could I've done wrong to get it work.
I am hoping that some of more experienced users than I am will be able to provide some help.
p.s. Other things i did: I installed 1.7 latest RC in another folder - same problem.
I have switched from my localhost mail server to Gmail Apps - not working.
