Hi All, While creating a new ticket, I knew that you have been created insert query in class.ticket.php (create) function. That function you have called in open.php.Now, ticket is inserted. I want to know where the ticket commits exactly? I want to call the web service (Asp.net) after creating the ticket.I called the web service in open.php after this line, $msg=__('Support ticket request created'); create_ticket($ticket->getId(),$ticket->getNumber()); So what happening is, before commiting the ticket it hits into another db.. So data became null.So i want to know where the ticket is commiting? Please provide the file name and function name.Please do the needful.Thank you.
