How show wiki for users (and users which not aut in panel)

Strannik

Good day.OsTicket is have "knowledge base". We click "enable base" in control panel, but when we see on main page (site.com/OsTicketCtalog/) we dont see "knowledge base".Tell me plese how show link on "knowledge base" in menu support page or on mainpage ?P.S.: we use v1.9.4-RC5

Chefkeks

Knowledge base shows up only when you add some FAQ categories and articles. Without any FAQ articles there is nothing to show - so knowlegde base link is hidden.

ntozier

Perhaps this article will assist you?http://www.tmib.net/help-setting-and-using-faqs-osticket-17rc6

Strannik

Thanks for help!

ntozier

Very welcome. Should I mark this as resolved and close the thread?

Strannik

Yes please, you can close this ticket.