It would be great to offer a API to get tickets that match some filters, reply to a ticket, get departments, etc... (something like osticket-soap-mod SOAP implementation by cyberde)
This let the users to integrate osTicket with their applications in an easy way.
This appears to be a feedback/suggestion, not a request for help or a mod request.As a side note this feature is currently planned.
Can you introduce for me a website are using API osticket to auto create ticket?
http://tmib.net/using-osticket-1812-api
more APIs are added herehttps://github.com/osTicket/osTicket/pull/4361/filesfor handling more ticket operations as
retrieve ticket details.get list of tickets issued by one user.get list of tickets assigned to an agent (staff member).post a reply message to one ticket with updated status. i.e. change ticket status from open to closed.@[deleted] your response is to a post fro 2014. Which makes you a necromancer.While I'm glad that you contributed code to the project until it is accepted it is simply a 3rd party mod to the product and certainly doesn't need to be advertised on threads that are 3+ years old.Killing zombie thread with a head shot.
