Hi all,
I have been searching the forums and cant seem to find what I am looking for.
I want to setup sub help topics, so tickets can be identified not only by Help Topic, but also a more detailed topic, eg. HARDWARE > LAPTOP etc.
Thanks
help topic nesting has been implemented by developers in 1.7 :)
Awesome :)
Can you tell me where I can find mod that allows to create Sup Topics. In the osTicket Standard version 1.7 ist this not possible.