i have follow this thread:
Add Auto Assigned Ticket Feature into osTicket v1.6 RC5
http://www.openscriptsolution.com/2009/10/28/add-auto-assigned-ticket-feature-into-osticket-v1-6-rc5/comment-page-1/#comment-7625(http://www.openscriptsolution.com/2009/10/28/add-auto-assigned-ticket-feature-into-osticket-v1-6-rc5/comment-page-1/#comment-7625)
but i get these error message when i try to open auto-assigned help topic in admin panel:
Problems loading requested admin page. (helptopicsautoassignlist)
Possibly access denied, if you believe this is in error please get technical support.
anyone can tell me how to resolve it?
thank in advance, and sorry for my bad english