Hi,
When phone field is required E-Mail fetching is not working for new tickects but it works for answered existed tickects.
class.ticket.php
$fields = array('type'=>'phone', 'required'=>1, 'error'=>'Se requiere numero de teléfono valido');
When phone field is not required new tickets works well from fetch mail and form.
class.ticket.php
$fields = array('type'=>'phone', 'required'=>0, 'error'=>'Se requiere numero de teléfono valido');
Are there any solutions about it?
Thanks, César