Hello,I am currently using godaddy and need to switch my hosting provider, since they don't support PHP IMAP mail extension.I checked with bluehost and they said they support it in their shared hosting plan.Has anyone used bluehost for hosting osticket? I don't know about hostgator yet.Or maybe if you could tell me which hosting provider supports all the features to use osticket (including PHP Imap mail extension! - most important!)Thank you
Best? I honestly do not have an answer for you about the best. We host two instances internally.I personally think that self hosting is a really good choice (if you have the expertise in house to setup, configure, and maintain a server running Apache, PHP, MySQL). osTicket does offer a hosted version which you can scope out at: http://osticket.com/hosted
At work we use Blue Host. I absolutely hate them. There are always outages and we continually get 500 errors and have to manually refresh the screen to get past them. For my personal stuff I use Digital Ocean they are cloud based and un-managed.
/Agree with @[deleted]When you can make it your own, host it yourself. Otherwise I would also recommend to use the osticket's own hosting offer - best you can do since they shall know best how to host osticket properly. ;)
Even though I have the expertise to host it on my own, I don't nearly have a good internet connection to support the bandwidth.Guess am going to stick with godaddy after what @[deleted] told me. Cuz I rarely get any outages with godaddyI'll upgrade my plan and post back here with the result.
Digital Ocean's Pricing looks good too. @[deleted] how is the reliability / uptime?I use uptimerobot to monitor my godaddy servers.
We use hostgator. Reliable and cheap. ~99% uptime. Got 500 error only twice lasting max of 2 hrs over a 15month period.
I have also setup osT on HostGator... but it was just a test bed and it didn't see much use since it was for testing/documentation only.
@[deleted], 2 hours downtime is VERY HIGH! With godaddy I have had outages maybe a max of 10 minutes in 12 months period.So far I am hearing a lot of good things about Digital Ocean. and Will probably go with them , unless someone here changes my mind
@[deleted], good luck.I only go for ones that use cPanel. Easy to switch hosts.
Except for their planned outages for system maintenance, I have had zero outages in the roughly 2 years I have been with them. I run 2 servers. One for MySQL database and the other is the web server. This is the first host I have been with that I can honestly recommend without reservation. Feel free to contact me if you want to discuss this further.
@[deleted]How often do they have planned outages? because I can't suffer any downtime, which is why ive been stuck with godaddy shared hosting for my websites as their uptime is almost 99.99%.
If you look here: https://status.digitalocean.com/You will see all the events. Most of them have zero impact to the droplets/servers.I run my "important" stuff on Digital Ocean. GoDaddy has all my sites that I play with or I am flipping.
Most of them have zero impact to the droplets/servers.
I run my "important" stuff on Digital Ocean.
I am going to give them a shot. If what you say is true, then its definitely worth it. It is good that they seem transparent about issues and publish it on their website.I am going to move all websites from godaddy to DO tomorrow.What VPS would you recommend? I have a total of 6 domains with a combined visitors of approximately 30,000 per month. And I will now be running OSticlet and Piwik Analytics software. You think the $10 / month will be enough on CENTOS? I have been running all this on godaddy shared hosting with no problems till now
HG, GoDaddy or Bluehost would be my top picks here. 
