Hello,
Im looking for a ticket system to implement in the company that i work, but i need a closed system, so only admin approved members (from different departments of the company) can create new tickets. I was wondering if OsTicket is suitable for this, if there is a possibility to close the open system, through a mod, or to implement an authentication system. Do you recommend this software for this purpose?
Thanks in advance,
Alex.
ps: sorry for the duplicate thread, but wasnt sure which topic was correct