How do I check to see where they sent the e-mails too... Because we have a lot of e-mails tied into our system or that forward into our system..
It's been awhile but I think that is the reason I originally created the following MOD:
http://sudobash.net/osticket-view-headers-for-original-email-message(http://sudobash.net/osticket-view-headers-for-original-email-message)
If you don't want to do that you could always look in the database manually, but that's not very convenient.
