where is located %{ticket.client_link} variable can we change its value. ?on my domain like www.abc.com but now i had move to other www.xyz.com so now when user create new ticket they get link likewww.abc.com/view.php?t=434244&e=mail.gmail.com but i want www.xyz.com/view.php?t=434244&e=mail.gmail.comany one knows how can we do this ??
Change your help desk url in Admin Panel > Settings > Company.
The most well-known undertaking when seeing a ticket is making an answer, thus this tab is open as a matter of course when entering a ticket, giving an extensive content zone to an answer to be entered into. In the event that a Support Ticket Signature is designed in your administrator profile, it will be for every populated into this field. IF you want a information change value of ticket then please go to thesis writing service to get good result.
