1. How can a member view his/her closed tickets. its appears to be '0' all the time.2. Multiple attachments options is not working in IE in old versions.
closed tickets done by customizing groups and dept
Please provide more info about your setup:http://forum.osticket.com/d/discussion//please-read-before-requesting-assistance#latest
Please help us to help you by reading and following the posting guidelines provided by @[deleted] in his response. Thank you.
Version: 1.9.3IE version: 6Its user panel/ client side page. Multiple attachments not working.
Wow, IE version 6 is even older than osticket I guess and don't know if such old versions are compatible with osTicket and/or supported by osTicket. Can you clearify that @[deleted] if there is any limitation of supported browsers?
Funeral Services were performed for IE6 back in March 4th 2010.source: http://blogs.westword.com/latestword/2010/02/internet_explorer_6_is_dead_--.php
hahaha. i am working in too much old environment. We have to upgrade 5000 systems now. Close the ticket.
Great article - Made my day And yes, you definitely should upgrade.
Kidding aside. :) We generally only test with contemporary versions of web browsers.
