We also use ldap/ad auth here. We never experienced any problems like this, but we always use the "samaccountname" to login to osTicket and not the userprincipalname, surname or something else.
So please try to use the samaccountname to login to osTicket ;)
Hi!As you can see in my first post, i have tried SAMaccountname also. That does not work either. Just Access Denied.My server info:Server Information
osTicket Version
v1.9.3 (bba9ccc)
Server Software
Apache/2.2.22 (Ubuntu)
PHP Version
5.3.10-1ubuntu3.10
MySQL Version
5.5.31
PHP Extensions
gdlib
Used for image manipulation and PDF printing
imap
Used for email fetching
xml
XML API
xml-dom
Used for HTML email processing
json
Improves performance creating and processing JSON
gettext
Improves performance for non US-English configurations
mbstring
Highly recommended for non western european language content
phar
Highly recommended for plugins and language packs
PHP Settings
cgi.fix_pathinfo =
1
"1" is recommended if AJAX is not working
Database Usage
Database Space Used
2.56 MiB
Database Space for Attachments
0.02 MiB