Hi,i've got a little problem.When i try to make a new ticket and i select a help topic, a lot of assets id fields show up.
Also, when i click the dropdown menu called equipment on the create ticket page it shows ticket_id followed by the actual name.
How can i get rid of that?
Thanks in advance
You can go to Admin->Manage->Forms and delete all extra Asset ID fields.On a drop down it suppose to have Asset_ID in front of the name by design.