Hello all,Total newbie, first post ever.Since our email addresses contain the first and lastname of the individual, asking for a mandatory full name as well is redundant.How can I can I get rid of that field for full name?Thanks in advance,jeb
I don't think I was very clear in my post.We don't need the full name of the user when creating a ticket.Can I remove the field, or at least the requirement?Thanks
No, but if you use user accounts they just need to log in instead of filling out a lot of that information.
Thanks for the reply. I was trying to avoid any kind of login as it seems to be too much for some people to do.Yes, really. :)Thanks again.jeb