Once again I am having issues with LDAP authentication, but this time with clients.
First, thanks to ntozier for pointing out:https://github.com/osTicket/osTicket-1.8/issues/464 and to dbinoj for the code fix to my original issue.
We have all numeric usernames in AD and OST does not like that. It is an open issue with a workaround thanks to dbinoj. While this fixed my staff login issue I have found that my clients cannot login using their email address.
I am GUESSING that the email address is used to return the samAccountName and that the all numeric samAccoutName is having the same effect on the clients as it had on the staff accounts.
Anyone have any idea where to look in the code and try to resolve this? I looked in class.client.php but I do not see it.
Any help appreciated!
OST 1.9.2, Ubuntu 14.04 LTS, LDAP plugin 0.5 (phar)