You can try modifying the following in main.inc.php to give you the exact error that triggered that error to print out.
if($ferror){ //Fatal error
Sys:('osTicket Fatal Error',$ferror); //try alerting admin.
die("<b>Fatal Error:</b> Contact system adminstrator."); //Generic error.
exit;
}
I would first try replacing that with:
if($ferror){ //Fatal error
Sys:('osTicket Fatal Error',$ferror); //try alerting admin.
die("<b>Fatal Error:</b> $ferror"); //Specific error.
exit;
}
